Privacy Policy

1. Introduction

Real Big Win Games (“we,” “our,” or “us”) develops and publishes mobile games and related services. This Privacy Policy applies to our games, website, and other related services (collectively, the “Services”).

By using our Services, you acknowledge that information may be collected and processed as described in this Privacy Policy.

2. Information We May Collect

Depending on the game and how you use our Services, we may collect information such as:

• gameplay activity, session times, progress, and feature interactions;
• device and technical information such as device model, operating system, app version, language, and region;
• app activity and usage information used to understand performance and improve our products;
• support-related information that you provide when contacting us;
• limited transaction-related information when in-app purchases are involved.

3. How We Use Information

We may use collected information to:

• provide, operate, maintain, and improve our Services;
• understand user behavior and improve gameplay and app performance;
• monitor stability, troubleshoot issues, and fix bugs;
• prevent abuse, fraud, unauthorized use, and security issues;
• respond to support requests and user inquiries;
• comply with legal obligations and platform requirements.

4. Sharing of Information

We do not sell personal information. We may share information only when reasonably necessary, including with service providers that help us operate the Services, when required by law, during business transfers, or when necessary to protect our rights, users, or the public.

5. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, resolving disputes, enforcing agreements, complying with legal obligations, and protecting legitimate business interests.

6. Children’s Privacy

Our Services are not directed to children under the age at which parental consent is required under applicable law, unless explicitly stated otherwise for a specific product. If you believe that information has been provided in violation of applicable law, you should stop using the Service and contact us through available support channels.

7. International Transfers

Your information may be processed in countries other than your own. Where required, we take reasonable steps designed to protect information transferred across borders in accordance with applicable laws.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage can be guaranteed to be completely secure.

9. Your Rights

Depending on your location, you may have rights related to your personal information, including rights to request access, correction, deletion, restriction, or objection to certain processing. These rights may vary depending on applicable law.

10. Third-Party Services and Links

Our Services may include third-party tools, platforms, or links. We are not responsible for the privacy practices of third parties, and their handling of information is governed by their own terms and policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date shown on this page. Continued use of our Services after any update means you acknowledge the revised policy.

12. Contact

If you have questions about this Privacy Policy, you may contact us through the communication channels available on our website or within our Services.